Your customer wants an effortless coffee experience with delicious coffee from a hassle-free coffee machine. Therefore, you need to be able to act proactively and have all the detailed machine-information available to you, anytime and anywhere. That’s where the ConnectMe-option comes in.
Why ConnectMe works for you
- Access to statistics remotely
- Check operational status of the machine
- Get an email alert when an error occurs
- Alerts to refill the ingredients
Why ConnectMe works for your customer
- Higher uptime coffee machine thanks to remote maintenance information
- Quick adjustment of recipes
- Real-time updating videos, images and messages on-screen
Higher service, lower costs
ConnectMe helps you improve your customer support, making it faster and more proactive than ever before.
If an error occurs, you’ll be instantly notified. ConnectMe provides two-way communication, enabling you to diagnose the problem without leaving your office. This allows you to help your customer on the spot, while saving time and resources yourself.
Data is knowledge
With ConnectMe, you get to know our coffee machines like never before. You simply login on your mobile phone, tablet or laptop and get valuable insights into the coffee machine. Think for example of the number of consumptions, the most recent cleaning cycle and the machine’s operational status.
Customization & Promotion
Announce a new colleague or upcoming event, feature your weekly lunch promotion, run a campaign or advertisement, upload your latest brand video and more. ConnectMe turns your coffee machine into an interactive communication platform. Easy to set up remotely.
Are you a partner of de Jong DUKE and would like to try-out ConnectMe? Then request a ConnectMe demo account.
Want to learn more?
Would you like to learn more on how ConnectMe can benefit to your business? Then fill in your contact details and our ConnectMe product manager Karen Borucki will get in touch with you.